Chill with Acecook

1. Name of the promotion program: Chill with Acecook

Promotional goods and services (promotional products): 

    • Modern instant noodle cup with Tom Yum flavor
    • Modern instant noodle cup with stir-fried pork flavor
    • Modern instant noodle cup with flavor of stewed beef and fragrant vegetables
    • Handy Hao Hao instant noodle cup with sour and spicy shrimp flavor.
    • Handy Hao Hao instant noodle cup with pumpkin and minced pork flavor.
    • Remember Forever instant noodle bowl with Tom Yum flavor.
    • Caykay spicy instant noodle cup with beef flavor.
    • Caykay spicy instant noodle cup with seafood flavor.

The total number of promotional products is 57,261,600 products, the total value is VND 331,953,710,400 (In words: Three hundred and thirty one billion, nine hundred and fifty three million, seven hundred and ten thousand and four hundred Vietnamese dongs); in which 40,000 promotional products have winning stamps.

Promotion period: From 08:00 on November 25, 2019 to 20:00 on February 22, 2020. (90 days)

2. Promotional areas (scope): Across the territory of Vietnam.

3. Form of promotion: Accumulating points with scratchcards and dialing lucky number (in case of the same number of points).

4. Names of traders conducting the sales promotion, specific content of participation, and responsibilities of each trader participating in the promotion.: 

  • Acecook Vietnam Joint Stock Company:
  • Deploying the program regulations and rules to customers.
  • Making full payment of the prize purchase price to MSLGROUP Vietnam. 
  • For outstanding prizes, Acecook Vietnam Joint Stock Company is responsible to deduct 50% of the announced value of those prizes and submit into the state budget according to Clause 4, Article 96 of the Commercial Law.
  • Storing documents related to the report in accordance with the law to serve the inspection, examination and supervision.
  • Acecook Vietnam Joint Stock Company is responsible for other obligations related to the implementation of the promotion in addition to the contents authorized for MSLGROUP Vietnam.
  • Handling disputes, complaints (if any) and taking responsibility before law for the violations when implementing the promotion.
  • Taking full responsibility for providing the winning code and printing the winning scratch card for the program and are responsible for the accuracy of the proof of winning.
  • Coordinating with MSLGROUP Vietnam to organize the lucky dial to determine the winner, in case there are customers with the same number of points
  • MSLGROUP Vietnam:
  • Coordinating with Acecook Vietnam Joint Stock Company to organize the lucky dial to determine the winner.
  • Deploying to buy prizes and gifts.
  • Building call center, website for program, hotline for program consultation, receiving notice of winning from customers and awarding prizes to customers participating in the program, collecting customer information and winning proof within the time limit prescribed by the rules and regulations of the law.
  • Jointly with Acecook Vietnam Joint Stock Company, taking responsibility for handling questions, complaints and compensation of consumers related to the honesty of the program (including winning results).
  • Obtaining any permit and advice on legal issues when operating and reporting the implementation of promotion with state agencies.
  • Giving gifts to the winners.
  • Monitoring the program to ensure compliance with the plan.

5. Customers of the promotion: consumers in the territory of Vietnam during the promotion period.

Subjects not allowed to participate in the promotion program: employees who are working for companies:

  • MSLGROUP Vietnam;
  • Acecook Vietnam Joint Stock Company;
  • Companies and partners who through MSLGROUP Vietnam participate in the implementation of this program, including providing gifts as prizes, running the program, etc.

6. Prize structure:

Prize structure Prize

content

Prize

value

Number of prizes Total value of prizes
Prize I – Chill freely in Phu Quoc
Phu Quoc tour package (3 days 2 nights) for 2 people, including:

– Include return flight tickets to Phu Quoc / or suitable means of transportation (The nearest airport, bus station or suitable means of transportation is based on the residence of the customer who has a direct trip to Phu Quoc.) 

– Cost of meals, accommodation, entertainment according to the program at Vinpeal Phu Quoc for 3 days 2 nights.

– Receive a ticket to join a special show with famous stars at VinPearl on March 28, 2020. (1 ticket for 2 people).

– The whole program conducted by MSLGroup Vietnam.

60,500,000 100 6,050,000,000
Prize II – Chill wherever you are

(The customer can choose 1 of the 2 options below)

Option 1 01 Sony Brand Bluetooth headset: Premium version WH CH500, with random color. 2,000,000 200 400,000,000
Option 2 Bank account / cash worth 2 million VND
Prize III – Chill with calls at ease
Phone account of 500K (ie 500,000 VND) 500,000 800 400,000,000
Total 1,100 6,850,000,000

 

  • All prizes cannot be exchanged for cash.
  • Prizes are only transferable, not sold to others. 
  • The total value of prizes in the promotion program is: VND 6,850,000,000 (in words: six billion, eight hundred and fifty million VND) – about 2.06% of the value of the promotional products. 
  • Acecook Vietnam Joint Stock Company and MSLGROUP (Vietnam) pledge that the value of the above prizes is accurate based on the input invoices for purchasing the Company’s prizes.
  • A customer can win many times and have no limit to the number of prizes. 
  • Acecook Vietnam Joint Stock Company pays irregular personal income for winning customers (if any). MSLGROUP (Vietnam) will carry out the procedure of paying personal irregular income tax for winning customers (if any) on behalf of Acecook Vietnam Joint Stock Company.

7. Content and detailed rules of the promotion program: 

  • How to put lucky cards in promotional products: Acecook Vietnam Joint Stock Company will place preprinted scratch cards inside promotional products in the witness of representatives of the Department of Industry and Trade of: 
    • Ho Chi Minh City
    • Hung Yen province

and distribute prizes nationwide.

  • How to attend the program:
    • During the promotion period, customers who buy and use the product have the opportunity to receive a lucky card with a code with the corresponding number of points or log into the program website to earn points. Customers create personal accounts join the program of accumulating points to exchange gifts in installments.
    • How to create an account on http://www.chillcungacecookcup.com:  
      • Step 1: Register an account on the website http://www.chillcungacecookcup.com. Registration information of the personal information including: Full name, phone number, address, ID / Passport number, email. 
      • Step 2: After completing personal information, the program operator will send a message confirming that the customer has successfully registered an account on the website to participate in the winning program. Message text: “XXXXXX is your verification code for chillcungacecook.com or “XXXXXX is your verification code for chillcungacecookcup” with mobile devices setting location outside of Vietnam.
      • Step 3: Enter the confirmation code from the message of the operator, to confirm that the personal account has been successfully registered.
      • Step 4: Log in to your private account after initializing and entering the lucky code on the scratch card to conduct lucky points with the corresponding scratch card. 
        • In case you enter the code successfully, you will receive the following message: “Congratulations, you have entered the code successfully. Update your rankings in the rankings offline”.
        • In case the customer enter the wrong customer code, he/she will receive a notification: “The lucky code is incorrect”
        • In case the code has been used, the customer will receive a notice: “The lucky code has been used”,
        • Or customers can accumulate points for their account by logging into the program website daily to earn up to 1 point per day during the program period.

– Notice if customers accumulate points successfully: “Congratulations on accumulating points successfully. Continue to eat noodles every day to have more chances to receive prizes. ”

– Notice if customers accumulate points unsuccessfully: “Your accumulation process is having trouble. Please try logging in again and follow the instructions. ” 

(Access htpp://www.chillcungacecookcup.com -> Log in -> Enter the account name -> Enter the password.)

** With the method of accumulating points, the notice will display right on the website interface after the customer has finished the operation. 

    • Customers can change personal information, but must have confirmation from the operator’s message. 
    • The customer account change history is always recorded and cannot be changed during the promotion.
    • The history of accumulation, the process of redeeming points for gifts and customer rankings are always displayed in personal accounts and cannot be changed.
    • All customers who have accumulated points on the website will be displayed publicly (registration name, current ranking, current points, live area, first 6 phone numbers) on the website’s homepage: 

http://www.chillcungacecookcup.com

    • The list of customers who agree to convert points into the corresponding prizes will be displayed publicly (registration name, redeemed prizes, points redeemed for gifts, remaining points, live area, first 6 numbers) on the website’s homepage: http://www.chillcungacecookcup.com.
    • After creating an account on http://www.chillcungacecookcup.com, customers will collect the lucky points from the promotion “Chill with Acecook” in 2 ways:
      • Option 1: when purchasing any promotional product, you are likely to receive a scratch card placed in the product. Customers who receive scratch cards will receive the corresponding lucky point in the card by entering the code indicated under the silver-white scratch coating. There will be 3 types of scratch cards with the corresponding points: 100, 150, 200 points. Each lucky code can only be accumulated once. (Specific interface of the website attached with the rules)
      • Option 2: Access and login to the site http://www.chillcungacecookcup.com every day to receive 1 lucky point from the Organizing Committee. Customers can receive up to 1 point / day and 90 points / the whole program.
  • Regulations on proof for determining prizes: 
  • Identity card or passport or household registration information that match the account information that the customer has registered on http://www.chillcungacecookcup.com.
  • In case of any change, a confirmation / authorization from the customer who has registered on http://www.chillcungacecookcup.com is required.
  • Regulations on valid scratch cards: 
  • Valid scratch cards have specific dimensions as follows: width of 5 cm x length of 5 cm.
  • Scratch cards must be intact, not torn, not patched.
  • The total number of scratch cards issued by Acecook Vietnam Joint Stock Company during the promotion period is 40,000, of which:
      • 15,000 cards with 100 points.
      • 15,000 cards with 150 points.
      • 10,000 cards with 200 points.
  • A scratch card shows the following information:

– Logo of Acecook Vietnam Joint Stock Company

– “Login Code to receive XXX lucky points” is covered with silver-white scratch coating

– Control code

– Promotion period 

Contact information

– Hotline: 19006544

– Information to note customers about keeping scratch cards as a basis for determining prizes: “Please keep this scratch card to receive prizes”.

  • How to determine prizes:
    • Acecook Vietnam Joint Stock Company will proceed to sum up the accumulated points to select the winners with the highest number of points in the following manner and quantity: 
No. Time to review points Notice of prize rankings Prize I  Prize  II  Prize  III 
1 From 08:00 25/11/2019 to 20:00 25/12/2019 27/12/2019 30 60 250
2 From 08:00 on 25/11/2019 to 20:00 on 17/01/2020 19/01/2020 30 60 250
3 From 08:00 25/11/2019 to 20:00 on 22/02/2020 24/02/2020 40 80 300

 

  • The determination of winning will be made in accordance with the principle by calculating points:

Method to determine prizes: 

Stage 1: choose 340 people with the highest number of points, in which the way to determine prizes is as follows. 

– First prize will choose 30 people with the highest number of points out of 340 people.
–   Second prize will choose 60 people with the next highest number of points out of 340 people.

  • Third prize will be for the remaining 250 people. 

Rules for determining prizes will be based on the above.

  • For customers who have the same number of points leading to indistinguishable rankings in the list, the Organizing Committee will dial the number to get the priority rank from high to low. Namely:
  • In case of having many customers who have the same number of accumulated points and in considering to be placed in the 30th place, the Company will dial a number to determine 01 winning customer in the 30th place to be eligible for redempting the Phu Quoc tour prize. The remaining customers will have 02 options: the customers will be transferred to the list of eligible to receive the second prize (the customers will be deducted the corresponding points but no more than 1,000 points, the remaining points will be reserved to move to the next round’s review) or the customers do not receive the second prize and reserve all points to move to the next round’s review. Similarly for the case of reviewing accumulated points in the order of 90 (60 for Prize II) and 340 (250 for Prize III).
  • With the remaining points after redemption and the points of customers who cannot be contacted in the current review period, all points will be reserved for the next review period.
  • One customer is allowed to redempt for only one prize in a prize review. One customer can win a prize in many reviews.
      • In case of the same number of points, the Organizing Committee will dial the number to get the priority rank on the following dates:
        • The first review: 9:00 on 27/12/2019
        • The second review: 9:00 on 19/1/2020
        • The third review: 9:00 on 24/2/2020
      • Place of the dial:
        • Office of Acecook Vietnam Joint Stock Company: Lot II-2, street No. 8, Industrial group II, Tan Binh industrial park, Tay Thanh ward, Tan Binh district, Hochiminh city, Vietnam.
      • Participants of the dial: 
        • Representative of the Department of Industry and Trade of Hochiminh city.
        • Representative of the consumers.
        • Representative of Acecook Vietnam Joint Stock Company.
    • Time to announce the winners with the high number of points and their corresponding ranks: 10:00 on 27/12/2019, 19/01/2020 and 24/02/2020. The list of each review will ve announced on www.chillcungacecookcup.com and saved on the website to the end of the program. Customers can access to the website and search the list of each review.

The Organizing Committee will anouce directly to the winners via telephone number in the following way: 

      • After the results are announced at 10:00 on the first review dated 27/12/2019, the second review dated 19/01/2020 and the third review dated 24/02/2020. The Call Center will call to a customers at least three times in three different times in a day.
      • If cannot reach the customer, the Call Center will send a message and an email to the customer in three different times on the next day.
      • 48 hours after the review time, the Call Center will make the final call/message to confirm, if still cannot reach the customer, it is seen that the customer refuses to redempt their points, reserves the points and gives chance to another with the next highest number of points.
    • For only the customers who win the second prize and the third prize, after receiving the announce from the Call Center, they have 48 hours to consider and make decision. For the customer who wins the first prize, they cannot redempt to the lower prize:
      •  Decision 1: redempt their points to the prize, with the following redemptible number of points:
Prize Redemptible number
Prize I – All current points possed by the customer and no more than 3,000 points.
Prize II – All current points possed by the customer and no more than 1,000 points.
Prize III – All current points possed by the customer and no more than 500 points.

 

      • Decision 2: refuse to redempt their points, reserve the points and give chance to another with the next highest number of points (except for the first prize)
      • In 48 hours of considering, the Call Center will call three times in three different times in a day to confirm.
      • After 48 hours, if there is no respond from the customer, it is seen that the customer refuses to redempt their points, reserves the points and gives chance to another with the next highest number of points.
    • The deadline to receive customer point entry is 20:00 on February 22, 2020. 
  •  Time, location, procedure of receiving the prizes: 
    • Winning customers should immediately contact the Call Center of the program at Hotline: 19006544 (VND 1,000 per minute) to determine the winning information. The call center of the program will advise the winner about the prize, how to receive the prize according to the prize won by the customer and make an appointment to reward the prize at the address of the winner.
    • Documents provided by the customer: the customer must present identification documents such as Identity Card / Citizenship Card / Passport or Birth certificate for children under 14, Power of attorney when receiving rewards. The organizing committee will use the information of the winner which was updated the last time of the review on chillcungacecookcup.com to give gifts to the winners.
    • Conditions and way to accept the prize:
  • First prize of Phu Quoc tour: the customer is allowed to authorize others to receive the prize. The request must be fully authorized in accordance with the law and must be notified via hotline to the organizing committee. The customer will be notified by the hotline if they win the prize and will be instructed on how to join the tour.
  • Second prize: 

+ With the option of Bluetooth headset, the prize will be sent to the customers by delivery at the address provided by the customer to the organizing committee.

+ With cash option: Customers will have two options to bank transfer or cash transfer through post offices or money transfer units using the provided personal information (All personal information about account numbers , identity card, etc. will be updated by customers through the hotline of the program)

  • Third prize: The phone account will be transferred directly to the phone number registered by customers with the program.
    • Information on the winners last updated on chillcungacecookcup.com will be used as the legal basis in case of dispute.
    • For customers who win Prize I: 
      • Customers will have to identify the information of 2 people traveling to Phu Quoc with the Organizing Committee before 12/03/2020.
      • After 12/03/2020, the Organizing Committee will not pay the costs incurred from the change on the customer side.
    • For customers who win Prize II, in case the customer chooses the prize is “Bank account / cash worth 2 million VND”.
      • Case 1: The customer has a bank account, MSLGROUP (Vietnam) will directly transfer money to the winner’s account via the following account number. (Customers will sen d account information to the hotline or send a message to the hotline on the webstie of the program. Then the Organizing Committee will send a message to confirm the information of the winner)
        • Account number: 001 077247 001 (VND) – at HSBC Vietnam, Ho Chi Minh City
      • Case 2: The customer does not have any bank account, MSLGROUP (Vietnam) will, on behalf of the Organizing Committee, reward by guaranteed money transfer through transaction points nationwide of Vietnam Post Office (VNPost) or Mobile World stores nationwide through ID card information and phone numbers. (In this case, it will be based on the ID card information and phone number that the customer has registered when creating an account on the program website, or it can be changed via the hotline and confirmation from the Organizing Committee)

** All fees of money transfer and money transfer guarantee will be paid by the Organizing Committee.

      • For customers who win Prize III, the Organizing Committee will directly transfer the phone account worth VND 500,000 to the phone number that the customer has registered at the website of the program.
  • Deadline for rewarding:
    • The deadline for Acecook Vietnam Joint Stock Company to reward winners is 45 (Forty-five) days from the end of the promotion period. 

8. Provisions on clues to answer questions related to promotions:

  • For questions about this promotion, please contact the hotline 19006544 (VND 1,000 per minute) for instructions and answers. 
  • The hotline 19006544 (VND 1,000 per minute) operating from 08:00 to 20:00 daily (including holidays, Saturdays and Sundays) starting from 25/11/2019 to 22/02/2020.

9. Responsibility for notification:

  • Acecook Vietnam Joint Stock Company announces a promotion program on http://www.acecookvietnam.vn, by paper and at all agents and distributors of promotional noodle cups nationwide.
  • Acecook Vietnam Joint Stock Company is responsible for announcing the results to the winners and publishing them on http://www.acecookvietnam.vn and by paper.

10. Other regulations:

  • Acecook Vietnam Joint Stock Company is not responsible for any scratch cards contacted outside the promotion period. 
  • Acecook Vietnam Joint Stock Company takes full responsibility for managing the printing stage, accuracy of proof of determination of prizes and putting proof of winning in circulation in the promotion program. 
  • The organization of the promotion must be fair, transparent and objective. 
  • If the winner agrees, Acecook Vietnam Joint Stock Company will use the name and image of the winner for commercial advertising purposes.
  • In case of any dispute related to this promotion program, MSLGROUP Vietnam is directly responsible for resolving it, otherwise the dispute will be resolved in accordance with the law.

ACECOOK VIETNAM JOINT STOCK COMPANY

 

 

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